Personal Reliable Professional Outgoing

PERSONAL

Fluidwell stands for long term relationships and attentive and close cooperation. We go for personal relationships.

RELIABLE

Reliability of our products and high quality services are essential to us. You`ve got to have a Fluidwell, count on us.

PROFESSIONAL

Helping businesses grow by providing a dedication to mutually beneficial long term relationships. Your success is our goal.

OUTGOING

Progress and success are achieved due to our knowledgeable, friendly and competent staff. It happens at Fluidwell!

News

Summary research results 2013

Also the second customer research shows results, which are very positive for Fluidwell! The main results are as follows:

    • General mark for Fluidwell (0-10): 8.5
    • General average mark for all services (0-10): 8.1
    • Best performances on (0-10) (top 5):
      • Reliability products (8.8)
      • Technical knowhow (8.8)
      • Personal contact (8.8)
      • Speedy answers/reaction (8.5)
      • Up to date certification (8.5)
    • Why do you buy at Fluidwell (top 3)?
      • Reliability products
      • Ease of use products
      • Large assortment of options
    • Where could Fluidwell improve (top 3)?
      • Attractive special offers
      • Location
      • Low prices/high discounts
    • Pretty or highly likely to recommend Fluidwell to others: 98%
    • What do you find most important (top 5):
      • Reliability products
      • Technical knowhow
      • Speedy answers/reaction
      • Reliability delivery dates
      • Ease of use product
    • What do you find the least important (top 3):
      • Supplier size
      • Supplier location
      • Custom made products
    • Which Fluidwell improvements last year did you find most noticeable :

All results, which where quite similar to those of last year, give us again a clear direction on where to concentrate for improvement. A big thank you to all participants for helping us out! Fluidwell holds a research every year and likes to welcome your participation (again) coming year to help us and yourself out!